Mission Possible – Unity Bank MD Celebrates Resilient Frontline Staff, Reaffirms Commitment To Customer Service Excellence

The Managing Director/Chief Executive Officer of Unity Bank Plc, Mr. Ebenezer Kolawole, has said that a service culture built on responsiveness and innovation will differentiate the impact that customer service can make in any organisation.

Making the remarks at the flag off of the Customer Service Week 2025 in Unity Bank, Mr. Kolawole stated that “apart from constantly improving the way in which better customer support can be achieved, the increasing sophistication of our customers have made the Bank to also begin to focus more on customer experience innovation with investment being made in technology, systems, and people which enable us redefine our customer journey altogether”.

While extolling the Bank for always rising to any occasion, the Managing Director celebrated the resilient frontline staff for their unwavering dedication and reaffirmed the institution’s commitment to delivering exceptional customer service across all touch points, stating that this year’s celebration, themed “Mission: Possible,” underscores the Bank’s unwavering belief that every customer needs can be met through innovation, teamwork, and with service culture.

“The Bank’s customer service teams are well acclaimed for their passion, professionalism, and resilience in fulfilling the institution’s mission to provide exceptional service to its growing customer base”, the Unity Bank MD further stated.

In further acknowledgement, Mr. Kolawole stated: “At Unity Bank, our mission is clear — to make banking simple, accessible, and rewarding for every customer. ‘Mission Possible’ captures the spirit with which we approach every challenge and opportunity to serve; whether through our digital platforms, branch interactions, or customer support channels”.

Additionally, the Bank’s Chief Customer Service Officer, Elfrida Igebu, emphasised the significance of recognising and celebrating staff who consistently go above and beyond to serve customers.

“This year’s theme reminds us that what may seem challenging is always achievable with the right attitude, teamwork, and customer-first mindset. Our frontline teams embody this every day by demonstrating that at Unity Bank, service excellence is not just a goal, it is our mission,” Igebu said.

Throughout the week, Unity Bank organised activities across its branches and offices nationwide to reflect the Customer Service Week 2025, from customer appreciation engagements, Award of recognition for Staff, setting up festive ambience and decor, flamboyant service and cultural costumes donned by members to digital media activations.

In time past, Unity Bank was among the first financial institutions to introduce a multilingual USSD platform, *7799#, and from then onwards, the Bank continues to upgrade features of its mobile banking platform, Unifi app, for optimisation, reinforcing customer experience innovation and convenience.

Dangote Refinery Clarifies Feedstock Imports, Reaffirms High-Quality Petrol Production

Dangote Petroleum Refinery has dismissed recent media reports alleging that it is importing finished petrol with high sulphur content into Nigeria, describing the claims as false and misleading.

 

In a statement issued on Friday, the company explained that, as a world-scale complex refinery, it processes a wide range of crude oils and intermediate feedstocks, which is a standard global practice aimed at optimising production and product quality.

 

“The cargo in question is an intermediate feedstock, not finished petrol,” the company said. “It will be fully refined in our processing units to meet both Nigerian and international quality standards.”

 

Operating within a Free Trade Zone, Dangote Petroleum Refinery said it refines and sells only high-quality fuels that comply with all regulatory specifications. The company added that its exports of petroleum products to the United States and Europe, among the world’s most regulated markets, underscore its adherence to international benchmarks for quality and safety.

 

Dangote Refinery further noted that all imported feedstocks are accompanied by quality certificates, which are transparently shared with regulators. “We are also willing to make these documents available to the public in the interest of full transparency and accountability,” the statement added.

 

The company reaffirmed its commitment to advancing Nigeria’s energy independence, maintaining global best practices, and delivering cleaner, high-quality fuels for both domestic and international markets.

INEC: ‘We’ll give Amupitan benefit of doubt’ – ADC

The African Democratic Congress, ADC, says it will give the new Chairman of the Independent National Electoral Commission, INEC, Professor Joash Ojo Amupitan, SAN, the benefit of the doubt in leading the electoral body.

This was contained in a statement by the party’s National Publicity Secretary, Bolaji Abdullahi, hours after Amupitan’s nomination was made public on Thursday.

The opposition party said it expects the professor of law to restore the confidence of Nigerians and the world in Nigerian elections.

“We are cautious. But we expect the new INEC Chairman to have a personal ambition to do better and restore the confidence of Nigerians and the world in Nigerian elections. He must understand that his loyalty is with the Nigerian people, not the government.

“We are willing to give him the benefit of the doubt based on his track record. But now he has the opportunity to make a good name for himself that his children would be proud of, or to soil his record and end up with ignominy.

“He should bear in mind also that his tenure will ordinarily last beyond one electoral cycle. He should therefore look beyond the interest of those who have appointed him,” the statement said.

Enugu Gov Mbah set to dump PDP for APC

Enugu State Governor Peter Mbah is set to dump the Peoples Democratic Party, PDP, for the ruling All Progressives Congress, APC, next week.

National Chairman and Deputy National Chairman, South-East, of the APC, Nentawe Goshwe Yilwatda and Emma Eneukwu, respectively, broke the news in Abuja on Friday.

The APC national leadership revealed Mbah’s imminent defection to the ruling party while swearing in the newly inaugurated members of the Enugu State caretaker committee, led by former state chairman, Ben Nwoye, at the party’s national headquarters in Abuja.

The governor is expected to announce his defection at an event schedule to hold in the state next week.

Chairman of the newly inaugurated caretaker committee, Nwoye, who confirmed the development, said the governor will join the ruling party alongside all his appointees.

There are speculations that Taraba State Governor, Agbu Kefas, is also set to join APC

Plateau killings: Berom youths decry renewed attacks in Barkin Ladi

The Berom Youths Moulder, BYM, has decried the renewed attacks by suspected Fulani militants in Barkin Ladi Local Government Area of Plateau State where over 10 people were killed in a recent incident.

In the past one week, communities in Faan district of the council have been the epicenter of attacks by the bandits with the people living under siege.

While reacting to the attacks and killings in a statement jointly signed by the National President and Secretary General, Barr. Dalyop Solomon Mwantiri and Bature Iliya Adazaram, respectively, the BYM condemned the invasion of the communities, saying it is time the government took proactive measures to end the assaults and restore peace in the state.

The statement made available to DAILY POST on Friday reads: “The Berom Youths Moulder-Association is gravely saddened by the simultaneous attacks on two village of Fan District, Barkin Ladi LGA, that resulted to the killing of Mr. Timothy Ishaku Chollom – 40 years at village of Rapyam by Fulani militants on Monday, October 6, 2025 at about 7:00 pm.

“The continued act of banditry and terrorism has been restrategized by the attackers, who laid ambush against natives of Fan District along Dorowa Babuje-Mangu road at about 3:00 pm of 8th October, 2025.

“As a result, two people have been confirmed killed, six critically injured while two others still missing.

“This underscores the new dimension of the bandits modus operandi and network deployed from venue of security meetings to execution points.

“According to information sourced out, the unsuspecting victims were returning from Security meeting held at Sector 4, Barkin Ladi LGA, unknown to them that the attackers had already been informed about their movement from the Sector base to the ambush-point laid on the main road

“While sadness of the tragic incident is still fresh in our minds as Berom Youths Moulder-Association, particularly the bereaved villages and communities of Fan and the entire Berom land, the Fulani militants are currently mobilizing and converging around the mountains of Ropp Barkin Ladi to launch attacks on villages of Fan.

“Amongst the villages earmarked include Nding Sesut, Nding Loh, Nafan, Rapyam, Nyarwei, Rayiri and Nding Bridge.

“The assailants have also penciled down Gassa and Heipang as their target for a surprising onslaught tonight.”

The statement added, “These, therefore, calls for the following as measures to stem the incessant killings, destructions and displacement as well as disruption perpetrated by the armed Fulani militants: Ban on open and forceful grazing; Observance of all buffer-zones and grazing prohibited sites and areas; Recruitment of natives and/or residents as Civilian JTF as done in the North-East; Dislodging all terrorist enclaves in Plateau State; and other measures deemed necessarily expedient in the prevailing circumstances.”

INEC clears air on court order for Mahmood Yakubu’s arrest

The Independent National Electoral Commission, INEC, has denied breaching an order made by the Federal High Court, Oshogbo, Osun State, 11 days ago.

There are reports that the court, on September 29, 2025, ordered that the immediate past INEC chairman, Prof. Mahmood Yakubu, should be arrested for purportedly disobeying its judgement in a case involving the Action Alliance, AA.

However, reacting to the development, INEC described the media reports as misleading.

“In line with its long-established tradition of always obeying court judgements and orders, the Commission on Monday 6th October 2025, which was still within the deadline, filed processes at the Federal High Court, Oshogbo, to show that we had complied with its judgement and order of recognising the Action Alliance’s AA, executive elected on 7th October 2023 at Abeokuta, Ogun State.

“The dashboard of the Commission’s web site showing compliance was tendered as evidence.

“However, when the judgement creditors filed a counter affidavit to complain that the Commission partially complied by listing the names of only four national executives without the National Chairman, Rufai Omoaje, the Commission responded by attaching the Notice of Appeal filed by the same Omoaje at the Supreme Court, challenging the judgement of the Court of Appeal sacking him as the National Chairman of the party.

“The judgement of the Court of Appeal is superior to that of the federal high court, hence, the Commission cannot list Omoaje’s name as the Chairman of the Action Alliance party when the judgement of the Appeal Court is still subsisting.

“We appeal to media organisations to fact-check their reports before publication to avoid misleading the public,” a statement signed by Sam Olumekun, National Commissioner and Chairman, Information and Voter Education Committee, said.

NUPRC Lists Strategies To Attain 2.5m  Daily Crude Production By 2027

The Nigerian Upstream Petroleum Regulatory Commission (NUPRC), has revealed how it is preparing ground to run the country’s aspiration that will help actualize the 2.5 million barrels a day oil (bopd) production by 2027.

Speaking at the 2025 National Association of Energy Correspondents (NAEC) conference in Lagos on Thursday, on the topic, “Nigeria’s Energy Future and the

Role of NUPRC in Driving Upstream Oil and Gas Industry’s Rebound.” the Commission Chief Executive (CCE) Gbenga Komolafe, said that in efforts to achieve the expectations, the Commission has prioritized production optimization and recovery enhancement.

In addition, Komolafe, said that by reviewing field development

plans, supporting brownfield optimization and enabling the re-entry of shut-in wells, the NUPRC has facilitated renewed activity across mature assets.

Represented by head of the Commission’s office in Lagos, Paul Osu, the CCE, noted that these interventions are projected to deliver incremental volumes exceeding one million barrels of oil per day, a key milestone toward achieving the national production target of 2.5 million bopd by 2027.

He stated that a sustainable rebound also demands secure

infrastructure and credible measurement systems and the Commission has collaborated with security Agencies, private contractors and community stakeholders in implementing the Upstream Measurement Regulation and the Advance Cargo Declaration Regulation.

He disclosed that the result is a remarkable 90 per cent reduction in crude oil theft from over 102,000 barrels per day in 2021 to 9,600 barrels per day as of September 2025.

Equally transformative is the Agency’s work in host community development, through which by implementing the PIA’s Host Communities Development Trust (HCDT) provisions, the Commission has successfully inaugurated over 90 Trusts across the Niger Delta, ensuring that development funds flow directly tocommunities.

This model not only secures local ownership, but also guarantees peace, stability and continuity in production, key pillars for sustained energy security.

He said, “The rebound we are witnessing in Nigeria’s upstream sector is not

by chance; it is the outcome of deliberate regulatory

design, anchored on transparency, efficiency and inclusiveness.

The Commission’s strategic vision aligns with Nigeria’s broader economic goals and global sustainability commitments.

“At the same time, we are advancing Nigeria’s gas agenda as part of the “Decade of Gas” and the nation’s energy transition pathway. Natural gas remains our most reliable transition fuel, a catalyst for

industrialization, power generation and clean energy substitution.” Komolafe noted.

He further said that by promoting gas monetization, flare

elimination and gas-based investments, the Commission is reinforcing Nigeria’s commitment to a just and balanced energy transition.

He said the IEA projects that upstream investment will surpass $580 billion in 2025, marking a steady recovery from pandemic lows, adding that

while renewables will continue to grow, hydrocarbons will remain central to industrialization, particularly in emerging economies like Nigeria.

“Our task therefore, is to ensure that this production is done efficiently, transparently and sustainably, consistent with international best practice.” he assured.

Komolafe, said that as the country looks to the future, the Commission will continue to prioritize measures to sustain Nigeria’s upstream rebound, achieve 2.5 million BOPD by 2027, strengthen gas monetization, protect our energy infrastructure anduphold the principles of transparency, accountability and efficiency that define our regulatory mandate.

Senate counters ‘Christian genocide’ claim

The Senate on Thursday dismissed allegations of a “Christian genocide” in Nigeria, describing the claims made by U.S. Senator Ted Cruz and television host Bill Maher as false, divisive, and capable of undermining the country’s unity.

Lawmakers, while debating a motion titled “Urgent Need to Correct Misconceptions Regarding the Purported ‘Christian Genocide’ Narrative in Nigeria and International Communities,” resolved to work closely with the Federal Government on more effective counter-terrorism strategies to address insecurity.

The motion, sponsored by Senator  Ali Ndume (Borno South) and co-sponsored by Senators Sani Musa (Niger East), Magatakarda Wamakko (Sokoto North), Ibrahim Bomai (Yobe South), Ahmed Wadada (Nasarawa West), and others, was aimed at countering what senators described as dangerous misinformation in the international space.

Seconding the motion, Senator Magatakarda Wamakko (Sokoto North) denounced the genocide narrative as “outright misinformation aimed to destroy our nation.”

“This misinformation cannot continue like this. We must take decisive steps to address this issue,” he said.

Senator Sumaila Kawu (Kano South) warned that such unfounded allegations could strain Nigeria’s international relations and fuel sectarian tension.

“It is very common knowledge to us that nobody is supporting any act of terrorism in Nigeria. The government is doing their best to make sure we are living in a conducive atmosphere. Some of the leaders of the Christian Association of Nigeria in my own state are members of the security council and traditional institutions.

“If they pass the bill in the US, it will be dangerous to us, both Christians and Muslims, in Nigeria. I am seriously worried that the US Congress or a ranking US senator will come up with a very uninformed position. As a parliament, we must join hands with our government to inform the US government and US parliament that the position they are taking is not in tandem with what is going on,” he said.

In his contribution, Senator Jimoh Ibrahim (Ondo South) called for a deeper national rethink on terrorism and security, urging the Senate to help redefine the country’s counter-terrorism framework.

“We must come to terms to understand the strategies, tactics and practices of the terrorists. We must now engage the government on counter-terrorism measures. We must engage knowledge. We must go into executive session to define and redefine our counter-terrorism measures,” Ibrahim stated.

The controversy was triggered after U.S. Senator Ted Cruz, in a podcast with television host Bill Maher, claimed that Christians were being “systematically targeted and killed” in Nigeria — a situation he described as genocide.

Maher and political commentator Van Jones echoed similar claims, accusing the Nigerian government of failing to protect Christian communities.

The Federal Government swiftly rejected the assertions, insisting that the nation’s security crisis stemmed from terrorism, banditry, and criminality, not religious persecution.

The Senate’s Thursday resolution signals a coordinated effort to engage the executive arm in designing stronger counter-terrorism strategies and diplomatic responses to correct what lawmakers described as a distorted foreign narrative about Nigeria.

FG moves to audit varsities over TETFund grants

Minister of Education, Olatunji Alausa. Photo credit: FacebookThe Federal Government has directed all tertiary institutions to submit comprehensive reports on unutilised intervention funds received from the Tertiary Education Trust Fund within 30 days , saying “sanctions will be imposed on institutions that fail to utilise funds effectively.”

The Minister of Education, Dr. Tunji Alausa, gave the directive in Abuja on Thursday during a meeting with heads of tertiary institutions.

Alausa expressed concern over the huge sums of TETFund allocations that remain unspent across universities, polytechnics, and colleges of education, saying the situation has stalled infrastructural and academic development.

“Institutions must submit reconciled reports of all unutilised funds within 30 days, which will be jointly verified. Unused funds may be redirected to priority projects, and carrying them over without strong justification will no longer be allowed,” Alausa warned.

He added that procurement plans must align with approved interventions and urged institutions to fast-track approval processes to avoid project delays.

To ensure accountability, the minister said the government would introduce quarterly compliance reviews and capacity-building programmes to strengthen project management and reporting.

He also announced plans for a public dashboard displaying disbursement and utilisation data, alongside a requirement for institutions to publish project progress reports.

“Sanctions will be imposed on institutions that fail to utilise funds effectively. TETFund must enforce compliance and ensure transparency, while institutional heads should drive urgency and accountability,” he said.

TETFund had earlier expressed concern over the rising volume of unaccessed and unutilised funds by tertiary institutions. As of July 2025, the agency threatened to delist defaulting institutions and divert their allocations to those with a record of prompt utilisation.

Under the 2025 intervention cycle, TETFund allocated N1.6tn to Nigerian tertiary institutions for projects in campus security, direct interventions, and healthcare infrastructure.

Airtel rolls out tech scholarship for 100 undergraduates

Airtel logoAirtel Africa Foundation, through Airtel Nigeria, has launched its Undergraduate Tech Scholarship Programme to support 100 Nigerian undergraduates pursuing studies in information and communication technology-related fields.

The disclosure was made in a statement on Thursday following remarks by the Chairman of Airtel Africa, Dr Segun Ogunsanya, at a world press conference held recently in Lagos.

The initiative will cover tuition, accommodation, study materials, and a stipend from the first year to the final year of study. The programme is designed to eliminate financial barriers and enable students to focus on academic and technical achievement.

According to the Foundation, eligible courses include Computer Science, Information Technology, Data Science, Software Engineering, Cybersecurity, Artificial Intelligence, and other ICT disciplines. Beneficiaries are drawn from 100-level students enrolled in approved programmes in public universities, including the University of Lagos, the University of Nigeria, Nsukka, Ahmadu Bello University, the University of Benin, Obafemi Awolowo University, the University of Ilorin, and Tai Solarin University of Education.

Dr Ogunsanya said the scholarships reflect the Foundation’s long-standing commitment to supporting young Africans.

“At Airtel Africa Foundation, our vision has always been to create opportunities where talent meets ambition. With this scholarship, we are investing in Nigeria’s future tech leaders, giving them the resources and confidence to thrive in an increasingly digital world,” he stated.

Also speaking, the Chief Executive Officer of Airtel Nigeria, Mr Dinesh Balsingh, said the initiative reinforces the company’s commitment to education as a key pillar of its social investments.

“The prioritisation of education as a pillar of our social investments becomes much stronger with these 100 new scholarships.

They build on such other initiatives as our partnership with UNICEF on the Reimagine Education Programme, our Adopt-A-School project, and our N1 billion investment in the Three Million Technical Talent effort of the Federal Government. Ultimately, for us as an organisation, the best way to equip the future is to arm it with cutting-edge education,” he said.

The undergraduate scholarship is aligned with the Foundation’s four strategic pillars of financial inclusion, education, environmental protection, and digital inclusion.